Welcome to my User Experience & Research services page. I combine research methods with innovative design thinking to develop digital applications that are both highly functional and emotionally engaging. My approach is data-driven and strategic, enhancing usability and optimizing user journeys to build lasting connections. Whether refining an existing application with a preexisting UX team or creating a new digital experience, I provide actionable insights and practical solutions that drive sustainable growth.
I serve a diverse range of clients—from startups and small businesses to larger organizations—across various environments. Whether you require rapid, on-site UX sprints and per-project solutions to address specific issues, or you need to fill a gap in expertise within an existing UX team over a longer period, my services are designed to be flexible and scalable. I work closely with teams of all sizes to deliver targeted, research-driven insights and design strategies that elevate the user experience of your digital applications.
I conduct comprehensive assessments and strategic planning sessions to ensure your digital applications are aligned with your business objectives. Typically, a full UX strategy engagement can span from 4 to 12 weeks, depending on the complexity of the application and the scope of business goals, and includes stakeholder interviews, user journey mapping, and strategic recommendations.
I perform in-depth qualitative and quantitative research to uncover user behaviors, needs, and pain points. These studies, which may range from 2 to 8 weeks, involve methods such as contextual inquiry, user interviews, and diary studies. The duration is adjusted based on the research objectives and the extent of user interaction required for insightful findings.
I conduct systematic usability tests and heuristic evaluations to identify issues in digital applications and validate design decisions. Depending on the complexity and number of test scenarios, this service typically takes 2 to 6 weeks, including test planning, execution, and the synthesis of actionable insights.
I develop high-fidelity prototypes and interactive designs to visualize new concepts and support iterative testing. This phase may require 3 to 8 weeks, allowing for multiple iterations based on user feedback and internal reviews to ensure that the final design is both intuitive and effective.
I integrate quantitative analytics with qualitative insights to continuously refine and optimize the user experience. Engagement in this service can range from short-term projects of 2 to 4 weeks for specific features, to ongoing efforts integrated into a product’s lifecycle for continuous improvement.
I implement best practices to ensure that digital applications are accessible to all users, in compliance with current standards. A focused accessibility review and redesign can take between 3 to 6 weeks, depending on the complexity of the application and the scope of necessary adjustments.
I organize and structure content to create clear, intuitive user flows. This service, including the creation of comprehensive user journey maps and information architecture documentation, typically spans 3 to 8 weeks, depending on the size of the application and the number of user scenarios.
I craft visually appealing and functionally robust user interfaces and performance dashboards that transform complex data into clear, actionable insights. The UI design process can vary from 4 to 10 weeks, contingent upon the number of screens, design complexity, and the level of iterative refinement required to achieve a cohesive look and feel.
I support ongoing refinement of digital applications through continuous usability testing and data-driven iterations. This service can be structured as a retainer-based engagement, with periodic reviews and updates scheduled on a monthly or quarterly basis, depending on the dynamic nature of user feedback and technological developments.